The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
My time frame for all orders are typically completed 1 - 5 business days excluding holidays. My studio hours are Tuesday to Friday, 9-5. If you have questions before purchasing, my messages are open to answer when I am out of the studio so feel free to ask!
All messages via Etsy Conversation are answered Monday to Sunday where I can respond if you have questions.
All our cases are packaged into our signature gift bag that is ready to give to you or your special someone. Each item ordered is professionally packed with love and sealed with a "handmade" sticker. Our signature pink envelopes arrive at your doorstep, bright and ready for you to open.
Gift Note to recipient is available upon request via message only.
We may not have all the models listed so feel free to message us and we will check our supplier for your phone model!
Yes! Every order that is mailed through the USPS postal comes with a tracking number. Let us know if you have trouble finding your number and we will send and help you track it.
No, the curing process the ink goes through will NOT fade, peel or break on the case. We make sure to use cases that are safe shock obsorbing for drops.
Yes! The cases we print on are from the Top Selling Bumper collection. All holes are guaranteed to work with all types of chargers, usb, and headphone jacks.
Due to items being personalized and made to order, refunds are not permitted.
PLEASE CHECK YOUR DEVICE MODELS BEFORE PURCHASING, if you have questions about a certain model, feel free to ask me anytime!
Sometimes. If approached with a design idea that is very specific (without general appeal) I may turn down the requests unless it is something already in my designs.
Yes! All our cases are compatible with ALL types of wireless charging docks/stations.